Privacy Policy

Effective Date: February 2023

Thank you for choosing to stay with Pallet Homes. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book or stay at our rental property, access our website, or engage with us on social media or other platforms.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Booking Details: Dates of stay, number of guests, special requests

  • Payment Information: Billing address, payment method (processed securely via third-party payment gateways)

  • Identification (if required by law): Government-issued ID, nationality

  • Communication: Messages, reviews, inquiries, and feedback

  • Website Usage Data: IP address, browser type, pages visited, and other analytics via cookies

 

2. How We Use Your Information

We use your information to:

  • Confirm and manage your reservations

  • Communicate with you before, during, and after your stay

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

  • Send promotional materials (with your consent)

 

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted Service Providers (e.g., payment processors, booking platforms, cleaning services)

  • Law Enforcement or government bodies if required by applicable law

  • Analytics Tools for website improvement and marketing

All third parties are required to maintain the confidentiality and security of your data.

 

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

 

5. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies, although this may affect website functionality.

We also use third-party services (such as Google Analytics) to understand how visitors interact with our site.

 

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to marketing communications

  • File a complaint with a data protection authority

To exercise any of these rights, contact us at hello@pallethomesph.com.

 

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

 

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

PALLET HOMES
Email: hello@pallethomesph.com
Phone: +63920 916 8520
Website: https://pallethomesph.com/

Pallet Homes is owned and operated by PALLETHOMES GUEST HOUSE.