Terms & Conditions

Effective Date: February 2023

Welcome to Pallet Homes. By booking and staying at our property, you agree to comply with the terms and conditions outlined below. Please read them carefully before confirming your reservation.

1. Booking and Payment

Reservations: Bookings are confirmed only after full payment or as per agreed deposit terms.

Payment Methods: We accept payments through the website ( Credit Card, Gcash, etc.), Facebook ( via gcash ).

Rates and Taxes: Prices are listed per night and are inclusive/exclusive of applicable taxes and fees, unless otherwise stated.

2. Check-In and Check-Out

Check-In Time: 3:00 PM

Check-Out Time: 11:00 AM – 12:00 NN ( depending on the location, see booking confirmation )

Early check-in or late check-out may be available upon request and subject to additional fees.

3. Cancellation and Refund Policy
Cancellations: Free cancellation up to 7 days before check-in. Cancellations made within 7 days are non-refundable.

No-Shows: No-shows are charged the full booking amount.

Refunds: Any refund, if applicable, will be processed within 30 days.

4. House Rules

Maximum Occupancy: visit our locations page for more info. 

Smoking: Smoking is strictly prohibited inside the property.

Pets: Pets are not allowed unless pre-approved.

Noise: Quiet hours are from 9:00 PM – 8:00 AM. Excessive noise may lead to eviction without refund.

Events or Parties: Hosting parties or events without prior approval is not allowed.

5. Security Deposit and Damages

Guests are responsible for any loss, damage, or breakage caused during their stay. The cost will be deducted from the deposit or billed separately.

6. Guest Responsibilities

Keep the property clean and tidy.

Follow all safety guidelines, including proper use of appliances and amenities.

Ensure all doors and windows are locked when leaving the property.

7. Liability

Pallet Homes is not responsible for accidents, injuries, or loss of personal property during the stay.

Guests agree to use all amenities (e.g., pool, kitchen, etc.) at their own risk.

8. Force Majeure

We are not liable for cancellations or changes caused by events beyond our control (e.g., natural disasters, pandemics, government restrictions).

9. Privacy

Your personal information is collected solely for booking and communication purposes, in line with our Privacy Policy.

10. Governing Law

These Terms and Conditions shall be governed by the laws of Philippines.

11. Contact Us

For questions or concerns about these Terms and Conditions, contact:
Pallet Homes
Email: hello@pallethomesph.com
Phone: +63920 916 8520

Pallet Homes is owned and operated by PALLETHOMES GUEST HOUSE